1/5
Dirtiest apartment building ever! Smelly dog urine in our second bedroom! Lee trace deserves -5 stars. We are living in a very unhealthy, smelly situation for over a month now. First, the whole apartment building is covered with bird nest, piles of bird poop, and spider webs, and pee smell in the stairs, looks like it hasn’t been cleaned for many years. I had cleaned up all the spider webs, and dust as much as I could from top floor to bottom of my building in the same night of moving. Second, they forgot to clean the kitchen cabinets and the doors which was clearly dirty, and multiple maintenance requirement when we moved, clear failure of inspection before moving. Now, most important, we haven’t been able to use our second bedroom yet. It still smells like pee, very strong dog pee. Again, they failed to inspect this apartment before we move in, otherwise they would see the big giant urine stains in the floor before carpet installation. Now they don’t care if the problem has resolved or not. What they did after complaining, they came for Maintainance stuff, cleaned the dirty parts which they missed, changed Broken windows and blinds, colored the smelly floor and changed the carpet once after moving in. So I am not posting other many pictures for taking action in those. However, they put the primer without even cleaning the floor, only removed dust out. It was still smelling even after primer was added, so I had emailed them late night before carpet installation saying it’s been so many hours, it’s still smelling so let’s not rush, let’s clean it deeply and wait for new carpet change but they didn’t listen to me, they said they had already put all the primers and that’s their protocol, and changed it anyway. Despite all this, we hoped for the smell to go away. After waiting for a week, when it finally started smelling less, I tried to set up a table, and a mattress but again next day, it smelled exactly same despite all ventilation, multiple fans inside the room, and AC on. The mattress was smelling, and had to through my cover which I had put underneath the mattress for protection, which was also smelling so bad. Now, after this again it started smelling exactly same in this room. This room is total unusable, and it smells super bad even though all the open ventilation 24 hours. It smells worse right from the main door if we leave it close and go somewhere even for few hours. We called the management after we smelled horrible few weeks back but they were rude and said, “I DON’T SMELL ANYTHING”. Now they are making us sound crazy saying this. It’s not only us who can smell this urine, it’s all my extended family members, and also neighbors from same building, who agree that it smells like Urine. At this point, they have offered us to move out without any lease break charge we just moved from out of state and it was so much costly, will you give us moving cost? and what about all those stress for this whole month? Who will be responsible for this? Who is gonna find a new apartment right away? Now, they think they are done with their part after one failed attempt. They don’t care if the problem has resolved or not, they don’t care if we haven’t used our 2nd bedroom yet, they don’t care if the smell has gone or not, they don’t care if we are in unhealthy smelly room and it’s bothering us.